General Terms & Conditions

1. Scope and Definitions

These GTCs apply to all agreements between Enablement LLC (the "Provider") and clients for "coaching, consulting, agency and any related online or offline services." Client-proposed terms conflicting with these GTCs do not apply unless the Provider expressly accepts them in writing.

2. Conclusion of Contract

The agreement forms when the Client signs the Provider's offer (the "Main Contract") and the Provider confirms acceptance in writing or by email. By entering the agreement, the Client acknowledges acceptance of these GTCs. The governing language is English unless stated otherwise.

3. Subject to the Contract

The Provider offers "coaching, consulting, and agency ('done-for-you') services" through various formats. Unless expressly agreed otherwise in writing, the Provider does not owe delivery of a specific work product or guaranteed result. The Client must provide necessary information, approvals, and materials promptly.

4. Retention of Title

All deliverables remain the Provider's property "until full payment of all amounts due has been received." Ownership transfers to the Client only after complete payment.

5. Prices and Payment Due Date

All prices are net amounts, exclusive of VAT or sales taxes. Unless otherwise agreed, the Client must pay fees in advance. The total fee becomes due upon contract execution. If installments are agreed, the first is due upon execution, with subsequent installments due every 30 days thereafter. Payment shall be made in USD.

6. Term and Termination

The agreement lasts for the term specified in the Main Contract, or three months if no term is stated. "Termination without cause during the contract term is excluded." Either party may terminate for good cause without notice. The agreement automatically renews for successive equal periods under the same terms unless the Client provides written cancellation notice at least 30 days before the current term ends.

7. Fulfillment

The Provider performs services with due care according to the Main Contract scope. Unless expressly agreed otherwise, the Provider owes performance of services—not delivery of specific work products or guaranteed results. If performance is prevented by Client-attributable reasons, the Provider's right to full remuneration remains unaffected. The Provider may engage third parties and may assign the contract to affiliated companies.

8. Instructions / Amendments to the Contract

Clients may issue instructions or change requests in writing or verbally (verbal instructions must be confirmed in writing). The Client acknowledges "such changes may result in adjustments to pricing and/or delivery timelines." The Provider notifies the Client of resulting modifications. If the Client wishes to restrict who may issue instructions, this must be communicated in writing.

9. Behaviour and Consideration

Clients must conduct themselves professionally and respectfully. The Provider reserves the right to pursue legal action against unlawful, defamatory, or misleading statements. Clients must behave commercially appropriately in the Provider's programs. Disruptive behavior results in warning, then potential suspension or permanent exclusion, though the Provider's right to full remuneration remains unaffected.

10. Rights of Use

The Provider retains all intellectual property rights to created materials. The Client receives a "non-exclusive, non-transferable right to use the materials" solely during the contract term for agreed work. Access credentials are for the Client's exclusive use and may not be shared. Unauthorized sharing or commercial use obligates the Client to compensate the Provider based on retail value, number of users, duration, investigation costs, and lost revenue. The Provider may collect technical data for platform security. Violations may be pursued under civil and criminal law.

11. Use as Reference

Clients may not use the Provider's name or logos without prior written consent. Satisfied clients agree to "reasonably support the Provider in preparing a testimonial (in text and/or video format) or case study," which the Provider may use in marketing materials with the Client's name and logo.

12. Secrecy

Both parties agree to keep non-public business, technical, or financial information confidential, even after termination, except for publicly available information, information lawfully known beforehand, or information lawfully received from third parties. Work results entitled to use are not confidential. Separate non-disclosure agreements form part of these provisions.

13. Data Protection, Consent to Data Processing and Contacting

The Provider prioritizes data protection per its Privacy Policy. The Client grants revocable consent for electronic or remote communication (email, SMS, telephone, messenger services) and for the Provider to store and process personal data, including cookies and analytics tools. Data may be transmitted to third-party service providers outside the EU/EEA for service delivery, marketing, and improvement purposes, per applicable data-protection laws.

14. Payment Terms

The Provider invoices for agreed remuneration via bank transfer or approved methods. Credit card payments incur a 3% processing fee. Payment is due upon contract execution in USD. Default interest of 5% per annum applies if payment deadlines are missed. This does not limit the Provider's right to claim additional damages or collection costs.

15. Warranty for Material Defects, Guarantee

The Provider is liable for material defects per applicable statutory provisions. Additional warranties exist only if expressly stated in the Main Contract for specific items or services.

16. Limitation of Liability

The Client acknowledges the Provider cannot be held liable for damages from using the Provider's services or implementing recommendations. For breaches of material contractual obligations, liability is limited to foreseeable damages from simple negligence, except for claims involving injury to life, body, or health. Limitations extend to the Provider's legal representatives, employees, and subcontractors. They do not apply if the Provider fraudulently concealed a defect or expressly guaranteed service quality. The Client is solely responsible for compliance with applicable laws. The Provider is not liable for "indirect, incidental, consequential, or punitive damages."

17. Right of Withdrawal

Because services are individualized work beginning immediately upon execution, the Client generally has no statutory withdrawal right. The Provider may allow withdrawal in individual cases on fair and reasonable terms if requested in writing before substantial service delivery commencement.

18. Non-Solicitation

The Client agrees not to "directly or indirectly solicit, hire, or engage any employee, contractor, or representative of the Provider" during the term and for 12 months following termination without prior written consent. Breach requires compensation for recruitment, hiring, and training replacement costs, plus additional damages if actual loss exceeds these costs.

19. Final Provisions

The agreement is governed exclusively by Wyoming law. The exclusive jurisdiction for disputes is the Provider's registered office in Cheyenne, Wyoming. If any provision is invalid, remaining provisions stay in effect, and invalid provisions are replaced with valid ones reflecting the parties' economic intent.